Tideshift
1455 Market Street, Suite 600
San Francisco, CA 94103, USA
Phone: +1 (415) 829-4671
Email: [email protected]
Terms of Service
Effective Date: November 8, 2025
Welcome to Tideshift. These Terms of Service govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.
These terms apply to all visitors, users, and others who access or use our services. Please read these terms carefully before using our website.
Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by these Terms of Service and all applicable laws and regulations. Your continued use of the website constitutes your ongoing acceptance of these terms, as they may be modified from time to time.
If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these terms, and your agreement to these terms will be treated as the agreement of that organization.
Description of Services
Tideshift provides strategic marketing consulting services, including but not limited to:
Brand Narrative Development
Strategic consulting to develop compelling brand stories and positioning frameworks
Marketing Technology Assessment
Evaluation and optimization of marketing technology stacks and digital infrastructure
Competitive Intelligence Program
Development and implementation of competitive monitoring and analysis systems
Services are provided through a combination of consulting engagements, strategic planning sessions, and ongoing advisory support as outlined in individual service agreements.
Acceptable Use Policy
When using our website and services, you agree to comply with all applicable laws and regulations. You agree not to:
Prohibited Activities
- • Use our services for any unlawful purpose or in violation of any applicable laws or regulations
- • Transmit any harmful code, viruses, malware, or other malicious software
- • Attempt to gain unauthorized access to our systems, networks, or user accounts
- • Interfere with or disrupt the integrity or performance of our website or services
- • Engage in any activity that could damage, disable, or impair our services
Content Restrictions
- • Post, transmit, or share content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
- • Infringe upon the intellectual property rights of others
- • Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity
- • Use automated systems or software to extract data from our website without permission
Service Access and Availability
Website Access
We strive to maintain continuous access to our website, but we do not guarantee uninterrupted availability. We may modify, suspend, or discontinue any aspect of our website or services at any time without prior notice. We are not liable for any interruption, modification, or discontinuation of our services.
Maintenance and Updates
We reserve the right to perform scheduled and unscheduled maintenance on our website and services. During maintenance periods, access to some or all features may be temporarily unavailable. We will make reasonable efforts to minimize disruption during maintenance activities.
System Requirements
You are responsible for obtaining and maintaining all equipment, software, and internet connectivity necessary to access our website and services. We are not responsible for any technical issues, delays, or failures resulting from your equipment or internet connection.
Geographic Restrictions
While our website is accessible globally, our services may not be available in all geographic locations. We reserve the right to limit the availability of our services to any person, geographic area, or jurisdiction at any time.
Account Responsibilities
If you create an account or engage our services, you are responsible for:
Account Security
Maintaining the confidentiality of any account credentials, passwords, or access information. You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized access or security breach.
Accurate Information
Providing accurate, current, and complete information when requested. You agree to update your information promptly if it changes to ensure we can communicate with you effectively.
Account Termination
We reserve the right to suspend or terminate your access to our services if you violate these Terms of Service, engage in fraudulent activities, or for any other reason at our sole discretion. Upon termination, your right to use our services will immediately cease.
Intellectual Property Rights
Our Content
All content on our website, including text, graphics, logos, images, software, and design elements, is the property of Tideshift or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works of our content without our express written permission.
Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website and services for your personal or internal business purposes in accordance with these Terms of Service. This license does not include any right to resell or commercial use of our website or content, any downloading or copying of information for the benefit of another party, or any use of data mining, robots, or similar data gathering tools.
Client Materials
When you engage our services and provide materials, information, or content to us, you retain ownership of your materials. You grant us a limited license to use your materials solely for the purpose of providing our services to you. We will not disclose or use your materials for any other purpose without your consent.
Trademarks
Tideshift and our logos are trademarks of our company. Other trademarks, service marks, graphics, and logos used on our website are the trademarks of their respective owners. You may not use any trademarks without the prior written permission of the trademark owner.
Service Modifications and Updates
We reserve the right to modify, update, or discontinue any aspect of our services at any time, with or without notice. We may add new features, change existing features, or remove features from our services. These modifications may be necessary for technical, operational, or business reasons.
We are not liable to you or any third party for any modification, suspension, or discontinuance of our services. If we make significant changes that materially affect your use of our services, we will make reasonable efforts to notify you in advance.
Payment and Fees
If you engage our paid services, payment terms will be outlined in a separate service agreement. Fees are due as specified in the agreement and are non-refundable unless otherwise stated. We reserve the right to modify our pricing at any time, though such changes will not affect services already contracted.
You are responsible for paying all applicable taxes associated with our services. If payment is not received when due, we reserve the right to suspend or terminate service delivery until payment is received.
Disclaimers
OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our website or services will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We make no representations or warranties regarding the accuracy, reliability, or completeness of the content on our website.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIDESHIFT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
Our total liability for any claims arising from or related to our services shall not exceed the amount you paid to us for services in the twelve months preceding the claim, or $500 USD, whichever is greater.
Indemnification
You agree to defend, indemnify, and hold harmless Tideshift, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our website and services, your violation of these Terms of Service, or your violation of any rights of another party.
Governing Law and Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California.
If you are located outside the United States, you acknowledge that we operate in the United States and that any information you provide will be transferred to and processed in the United States.
Dispute Resolution
In the event of any dispute, controversy, or claim arising out of or relating to these Terms of Service or our services, the parties agree to first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue other available remedies.
Nothing in these terms shall prevent us from seeking injunctive or other equitable relief in court for matters related to data security, intellectual property, or unauthorized access to our services.
Severability
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. The unenforceable provision shall be replaced with an enforceable provision that most closely matches the intent of the original provision.
Changes to These Terms
We reserve the right to modify these Terms of Service at any time. We will notify you of any material changes by posting the updated terms on this page and updating the "Effective Date" at the top. Your continued use of our website and services after any changes constitutes your acceptance of the new terms. We encourage you to review these terms periodically to stay informed of any updates.
Contact Information
If you have questions about these Terms of Service, please contact us:
Email: [email protected]
Phone: +1 (415) 829-4671
Address: 1455 Market Street, Suite 600, San Francisco, CA 94103, USA